K2 Transform

AT THIS BANK, PAPER DIDN’T = MONEY

Southwest Bank Delivers a Better Customer Experience and Faster Time to Revenue – What Can K2 Do For You?

One of Southwest Bank’s biggest issues was too many “black holes” in their business processes, including a lengthy document approval time. They needed a measured way to solve that issue, to identify where the bottlenecks were to alleviate frustration, and increase productivity all while improving the customer’s banking experience.

Southwest Bank's commercial lending application process was the first project to begin development with K2. Now, they're also using K2 workflows in the accounting department. As they continue to grow and work toward efficiency, they've tackled more projects with K2. For example, they receive thousands of documents each day and their SLA document approval process often took longer than a week. Now, it typically takes just under 2 hours.

What slow, manual sales processes can K2 help you transform?